Whitepaper
Title
Client
Date
Profel remains firmly in control - despite the growing number of tickets

In the Profel Group, every element of the IT landscape revolves around production. For the manufacture...
Freshworks EMEA
2024-02-13
Premier Foods speeds up ticket resolution by 50% with Freshservice

Premier Foods is one of the UK's biggest food manufacturing companies and employs over 4,000 people at...
Freshworks EMEA
2024-02-13
An 11-step guide to boost customer service with Al-powered automation

According to Finances Online, 91% of customers who receive poor customer service leave without warning...
Freshworks EMEA
2024-02-13
How to use AI to scale personalized customer service

Customers today want everything, everywhere, all at once-and the resolutions have to be fast, customiz...
Freshworks EMEA
2024-02-13
Unify campus services with right-sized ITSM

University IT teams providing service management are expected to do more with fewer resources. Accordi...
Freshworks EMEA
2024-02-12
The Road to a World-Class Campus IT Experience

With the average 18-34-year-old college student owning around seven tech devices, redesigning your cam...
Freshworks EMEA
2024-02-12
Campus-wide Service Management on a Single Platform

Our goal is to enhance the experience of your students, faculty, and staff. And streamline the ways in...
Freshworks EMEA
2024-02-12
Maximize efficiency with right-sized ITSM

The advent of Industry 4.0 and the economic uncertainty have introduced new complexities to manufactur...
Freshworks EMEA
2024-02-12
State of Workplace Technology: AI in IT

IT teams can’t catch a break. They were on the front lines to implement massive investments in “digita...
Freshworks EMEA
2024-02-12