Streamlining food delivery fulfillment to delight customers
The COVID-19 pandemic has created a demand boom for eating in and new recipe subscription services, in ways that will change consumer habits once the crisis has passed. Within this increasingly crowded field of food services, Gousto is different: They’ve always placed data at the very heart of their business to help them deliver exactly what the customer wants, every time and on time.
Gousto doubled deliveries to 5 million recipe meals a month in the first half of 2020, but were held back by systems that couldn’t ingest data fast enough, couldn’t talk to each other and wouldn’t scale. Just when the pandemic exploded demand,
Gousto had to temporarily stop accepting new customers. Now, with Databricks in place, Gousto is set up to achieve exciting ambitions for menu expansion, sophisticated personalization and next-day delivery.
