State of Workplace Technology: AI in IT

IT teams can’t catch a break. They were on the front lines to implement massive investments in “digital transformation” over the last decade. We called on them again during the pandemic to help millions transition to remote work while ensuring the security of those systems.

Flash to 2023, IT organizations remain overloaded with the rising complexity and volume of software and other on-the-job technology, amidst scrutinized budgets and economic uncertainty. As our second annual State of Workplace Technology report reveals, IT pros are turning to emergent AI tools and applications for relief.