Six Key Metrics for Professional Services Organisations

Service Performance Insight conducted a recent survey of 622 professional services organisations ranging from IT Consulting, Management Consulting, Marketing, Accounting, Legal and other types of service-based businesses, that has helped shed new light on performance expectations in a number of key areas* . These Key Performance Indicators (KPIs), can help organisations benchmark their financial data, and identify where they need to focus as they strive for continuous improvement and growth .

This whitepaper will highlight the latest actionable KPIs and discuss the factors that commonly affect these numbers and what you can do to improve them . We will also provide real world stories of financial leaders that have faced these challenges and found ways to succeed .