Client: Freshworks EMEA
Format: Case Study
Size: 581 KB
Language: English
Date: 12.02.2024

Maximize efficiency with right-sized ITSM

The advent of Industry 4.0 and the economic uncertainty have introduced new complexities to manufacturers' IT environment.
Obsolete systems and insufficient automation impede digital transformation.


  • Enhance IT experience across the company with unified service delivery for quicker issue resolution

  • Enable workers, staff, and vendors to get IT support anytime, anywhere, across multiple channels

  • Ensure consistent service delivery by bringing IT and business teams onto a single platform

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Date: 1.8.2018

Client

  • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

  • Freshworks EMEA
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