B2B KnowHow – Content, Whitepaper, E-Books for B2B

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Limitless learning - How schools are transforming education for the digital era

The State of Remote Working

Special Report: Enterprises Across Europe, the Middle East and Africa Slowly Embrace Cybersecurity Challenges

Ensure greater uptime and boost VMware vSAN cluster performance with the Dell EMC PowerEdge MX platform

E-Guide Medium Business: IT Made Real

Rescue oder TeamViewer? Beide Lösungen im Vergleich. Das Ergebnis: RESCUE SCHLÄGT SICH BESSER!

Um Ihr Helpdesk mit der richtigen Remote-Support-Lösung auszustatten, sollten Sie die Fakten kennen. Die unabhängige Zibis Group hat Rescue und TeamViewer verglichen: Welches Tool unterstützt Sie i...

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Operating in the Digital World Requires a Focus on Cloud ERP to Reduce Mission-Critical Risk

The digital-first world has arrived, and with it comes a greater dependence upon cloud technology. ERP in the cloud, innovation, intelligence, real-time data, and anywhere, anytime access are the f...

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The Best Manufacturers Build Ideas. Cloud ERP makes it possible. SAP makes it happen.

Discover the top value drivers and benefits cloud ERP can deliver for manufacturers – including real-world proof points from real-life customers that showcase the bottom-line impact cloud ERP can d...

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Managing Successful Process Mining Initiatives with SAP Signavio Process Intelligence

Die Methode des Process Minings ermöglicht Ihnen umfangreiche Prozessanalysen. Sie erkennen die Schwachstellen und Optimierungs-potenziale in Ihren Prozessen und können auf dieser Basis Veränder...

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Introduction to Customer Journey Mapping: Visualizing Customer Touch Points from Start to Finish

Nur wer seine KundInnen begeistert, kann langfristig am Markt bestehen. Der “Ultimative Leitfaden für Customer Journey Mapping” deckt genau ab, wie Customer Journey Mapping einen kombinierten Fokus...

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How to Create a Single Source of Truth: A Guide for Business Transformation

Alle Organisation sind sich stetig verändernden Marktbedingungen unterworfen. Je flexibler und agiler man sich diesen anpasst, je resilienter man als Unternehmen ist, desto mehr Wettbewerbsvorteile...

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7 Step Guide to Operational Excellence

Organisationen aller Branchen streben nach einem wichtigen Ziel: Operational Excellence. Sie versprechen sich davon effizientere Prozesse, bessere Zusammenarbeit und ein durchweg positives Kundener...

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How to optimize and digitize the INTERNAL PROCESSES of your identity management

KYC (Know Your Customer) is an important part of compliance management in many industries, including banking, rental, notaries and gaming. Clearly and securely establishing the identity of custo...

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Moving to a Virtual Contact Center

Long-term success in business is not just about delivering a great product or service. It’s about delivering a great customer experience. And that long-term success is only possible when your conta...

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Are Your Contact Center Agents Behaving Properly?

In recent years, the contact centre has transitioned from being a burdensome cost centre, evolving into a highly desirable profit centre that no company can be without. However, the traditional con...

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