Modern incident response

The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expec tations mean that no issue is too small or common to frustrate customers, from broken code to site-wide outages.

Slack streamlines incident management right out of the box, acting as a single command center for detection, containment and post-incident analysis. Instead of a stressful, reactive and siloed atmosphere, employees are equipped to take a proactive approach and collab orate in real time with an evolving, intelligent tool.