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To make the difference in your market and ensure the loyalty of your clients, it is essential to deliv...

Research shows that 80% of customers say the experience businesses provide is just as important as the...

The employee experience is interdependent with the customer experience. It’s that simple. This has lo...

Customer experience is the main differentiator in business today, with almost three quarters of consum...

While enterprises are moving toward the cloud, legacy and core systems will remain important for the f...

“Legacy systems” like mainframes and midrange systems are common in well-established companies who hav...

With 75% of customers expecting an omnichannel experience retailers need to act decisively and proacti...