Client: ServiceNow
Format: E-Book
Size: 3.25 MB
Language: English
Date: 11.05.2023

Making Australia and New Zealand’s public sector work.

The services our governments provide have a profound impact on our daily lives. In Australia, the government employs 2.16 million public sector personnel, delivering services to almost 27 million people. The demand for consumer-like experiences and tech-driven services are high. Gartner reports that New Zealand’s IT spending will rise by 5.5%, to $17.7 billion in 2023.

Similarly, Australia’s IT spending in 2023 is projected to grow by 5.8%, to an impressive $117.7 billion. And the pressure is on for agencies to deliver the kind of connected experiences citizens expect. But many organisations are still stuck operating on disconnected, manual-intensive, legacy systems that slow down service delivery. The modernisation of government systems in Australia and New Zealand will enable organisations at all levels to work smarter and make a difference to millions of people.

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Date: 1.8.2018

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