Client: RingCentral
Format: E-Book
Size: 2.88 MB
Language: English
Date: 07.10.2024

The key to building a customer-centric culture: Combining your unified communications and contact center solutions

In fact, 80% of customers now view customer experience as being of equal importance to the products the company sells.1 With the importance of customer retention, it’s also worth noting that 91% of customers are likely to make repeat purchases with a company that provides positive experiences. When it comes to ROI and profitability, customer-centric companies are 60% more profitable than companies that don’t focus on that all-important customer experience.

These numbers clearly show that customer-centric approaches work, but how can you transform your business to put customers at the center of everything? How can you make your employees more productive and your customers happier?
Free Download
Please enter your contact information and click the download button. You will receive an email with your download link.
By clicking the button below, you consent to B2B Media Group GmbH with its affiliated companies and RingCentral processing and storing your data for marketing purposes, in particular for marketing-related contact by e-mail and telephone.

You can revoke your consent at any time by sending an e-mail to unsubscribe@b2bmg.com (subject: RingCentral). Further information can be found in the Privacy Notice.

Privacy / download conditions:

Date: 1.8.2018

Client

  • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

  • RingCentral
Fields marked with * are mandatory