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Thumb original 32513 icmi16 whitepaper logmein volatilecctr it
Client: LogMeIn Ireland Ltd
Format: Whitepaper
Size: 320 KB
Language: Italian
Date: 19.12.2016

Suggerimenti per gestire efficacemente un contact center ad alto tasso di discontinuità

Gestire efficacemente le fluttuazioni in termini di volumi in un contact center richiede un’oculata combinazione dei seguenti fattori: preparazione, interazione in tempo reale e valutazione immediata. Le aziende devono trovare alternative per fornire un servizio di livello sempre eccellente nonostante le fluttuazioni.

L’ICMI e BoldChat aiutano ad affrontare queste e altre problematiche, oltre a fornire suggerimenti sulla formazione, esempi sulle migliori pratiche da seguire e consigli degli esperti del settore.

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I have read and understood the privacy/terms and conditions and consent to the ascertainment, conversion, utilisation and dissemination of the data I have entered into this registration form. The B2B Media Group and originator/sponsor LogMeIn Ireland Ltd of the document may use my contact data for the purpose of B2B marketing (via e-mail, phone, display and postal) until such time as I withdraw my consent. My agreement to the company and our partner as shown below can be revoked at any time via an E-Mail to the following address: datenschutz@b2bmg.de ( Subject: LogMeIn Ireland Ltd)

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Date: 1.8.2018

Client

  • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)
  • B2B Media Group EMEA GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

  • LogMeIn Ireland Ltd
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