2026 Cost of Downtime in Financial Services Action Guide

Downtime is no longer a technical inconvenience—it's an organization-wide crisis. Direct costs have hit $309M, more than double 2024's average. This Splunk report, with Oxford Economics, reveals the hidden costs haunting FSI institutions and how leaders are building systems that bend but don't break under pressure.

Here's a glimpse into what we learned:

Direct downtime costs reached $309M
Lost revenue alone now tops $72M
Stock prices drop 3.3% on average, taking 7.7 weeks to recover
Every FSI leader surveyed has faced AI-related downtime—shadow AI raises the stakes

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Date: 1.8.2018

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