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Thumb original dell pc lifecycle controllers and transformers
Client: Dell Corporation Limited
Format: Case Study
Size: 1.17 MB
Language: English
Date: 09.05.2019

Digital Controllers Optimize, Digital Transformers Innovate

In December 2017, Dell commissioned Forrester Consulting to conduct a study to determine how enterprise organizations are structured from an IT departmental perspective. The study explored two types of IT: digital controllers and digital transformers; and the trends and challenges seen in PC provisioning.
Digital controllers are often associated with top-down approach, linear structure, and emphasize security and accuracy. In contrast, digital transformers focus on innovation, employee- and customer-centricity, and prioritize speed and flexibility. By understanding the two groups, enterprises can overcome challenges that arise from PC life-cycle management. By investing in existing PC management tools and partnering with a company that specializes in PC deployment and management, firms can empower employees to better serve customers.

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Date: 1.8.2018

Client

  • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)
  • B2B Media Group EMEA GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

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  • Dell Corporation Limited
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