The Omnichannel Maturity Assessment by Forrester

Assessment: The Omnichannel Commerce Playbook

Supporting an omnichannel fulfillment program is table stakes in retail today — and particularly in light of pandemic or other market shift conditions. Organizations need to assess their omnichannel maturity to understand their current versus desired state. This report reveals why customers are demanding more, why capabilities must evolve, and how to target areas for improvement. This assessment will help e-commerce professionals explain where their company stands vis-à-vis the competition so the executive team can guide (and fund) the strategic plan to the next level.

This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

View report

Free Download

Please enter your contact information and click the download button. You will receive an email with your download link.

Mrs

IBM may use my contact data to keep me informed of products, services and offerings:

by Email
by Telephone
via Post

You can withdraw your marketing consent at any time by submitting an opt-out request. Also you may unsubscribe from receiving marketing emails by clicking the unsubscribe link in each email.

More information on our processing can be found in the IBM Privacy Statement. By submitting this form, I acknowledge that I have read and understand the IBM Privacy Statement.

I consent to B2B Media Group GmbH with its affiliated companies and IBM processing my data for marketing purposes, in particular for marketing-related contact via email and telephone.

You can withdraw your consent at any time by emailing privacy@b2bmg.com (subject: IBM). Further information can be found in the Privacy Notice.

Privacy / download conditions:

Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

Fields marked with * are mandatory