Whitepaper
Title
Client
Date
Gartner’s Magic Quadrant for the CRM Customer Engagement Center 2018

In the global market for customer service software, Zendesk is once again recognized as a leader in th...
Zendesk UK Limited
2018-08-23
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4 ways Hyper-Converged lowers TCO for Core Applications vs. Cloud

Simplify your IT environment without sacrificing performance. Hyper-Converged Infrastructure Solutions...
Dell
2018-08-22
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Gain Internet of Things insight from Machine Learning with SAP and Red Hat

Across industries, Internet of Things (IoT) devices collect massive volumes of detailed data about the...
Red Hat Ltd
2018-08-16
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Overcoming Alert Fatigue in a Modern Ops Environment

Alerts from monitoring systems and ticketing tools are a good thing, as they help IT Ops and DevOps te...
PagerDuty Ltd.
2018-08-14
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The State of IT Work-Life Balance

A new survey on the State of IT Work-Life Balance reveals that poor work-life balance affects an IT pr...
PagerDuty Ltd.
2018-08-14
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Measuring the ROI of DevOps

DevOps is a culture, movement, or practice that emphasizes the collaboration and communication between...
PagerDuty Ltd.
2018-08-14
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The Roadmap To Modern IT Operations

This infographic shows the key activities that drive modern IT operations: - IT Service Strategy & De...
PagerDuty Ltd.
2018-08-14
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The Cost of Digital Downtime

In today’s digitally disrupted world, slow is the new down. The average consumer spends over 10 hours ...
PagerDuty Ltd.
2018-08-14
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The PagerDuty Post-Mortem Handbook

Our internal incident response documentation is something we’ve built up over the last few years as we...
PagerDuty Ltd.
2018-08-14
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