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Manufacturing Playbook

IBM research shows predictive, digitally-based factory asset management can facilitate up to 50% impro...
Conversational AI Emerges as a Key Enabling Component for Digital Transformation Post-COVID-19

451 Research analyzes the adoption of conversational AI as a result of the COVID-19 pandemic, includin...
AI for Customer Service Smartpaper

Read the 6-part smartpaper to understand the conversational AI landscape, 3 most common use cases and ...
The Total Economic Impact<sup>™</sup> Of IBM FlashSystem

IBM recently commissioned Forrester Consulting to assess the Total Economic Impact<sup>™</sup> of IBM ...
The Complete Guide to Migrating Your Enterprise Archiving System

Imagine that you’re the chief compliance officer of a large company trying to comply with an e-discove...
Compliance in the age of digital collaboration

The nature of work was already going through a structural shift when a pandemic gripped the world in 2...
Empowering your people: How executives can jump-start the flexible workplace

The Great Resignation. The Big Quit. Whatever name it goes by, the recent increase in employee turnove...
Enterprise Travel and Expense Software Maturity Model

The SAP Concur organisation and IDC introduce a new Travel and Expense (T&E) Maturity Model, which hel...
Think You Know SAP Concur Think Again

We are more than just an expense solution. You may have some preconceived ideas of what we do, to m...