In this edition of the Freshdesk Customer Service Benchmark Report, we bring you the benchmarks for ke...

Did you know? 35.14% of B2C businesses that use Freshchat say that easy access to support is the most ...

Did you know? 35.14% of B2C businesses that use Freshchat say that easy access to support is the most ...

After implementing Freshworks suite of solutions, Trainline has noted improvements in their business f...

Today’s customers expect more, and their expectations for what constitutes a great customer experience...

There are a lot of pieces in the cloud security puzzle, and sometimes it can seem like it’s not clear ...

As part of the Cybersecurity Insiders Product Review series, we are reviewing Trend Micro Cloud One, a...

A cloud-native application protection platform (CNAPP) consolidates your security tools, helping devel...

After implementing Freshworks suite of solutions, Trainline has noted improvements in their business f...