Client: Freshworks EMEA
Format: E-Book
Size: 701 KB
Language: English
Date: 08.08.2023

Unify campus services with right-sized ITSM

Why Freshservice?

University IT teams providing service management are expected to do more with fewer resources. According to Freshservice Service Management Benchmark Report 2023, university IT teams take the longest time (Average Resolution Time recorded at 30.76 hours) to resolve end-user issues compared to other industries.

Here is how Freshservice can help your university

  • Enhance IT experience across campus with unified service delivery for quicker issue resolution


  • Enable students and staff to get IT support anytime, anywhere, across multiple channels


  • Unify IT teams and automate digital operations to ensure campus online/classroom service continuity


  • And more!

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    Date: 1.8.2018

    Client

    • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

    Partner

    • Freshworks EMEA
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