Client: Freshworks EMEA
Format: Whitepaper
Size: 963 KB
Language: English
Date: 20.05.2024

The Total Economic Impact™ Of Freshworks Customer Service Suite

The Freshworks Customer Service Suite is an all-in-one omnichannel solution fueled by automation and generative AI (genAI), empowering firms to elevate their customer experience and improve agent productivity. This solution overcomes challenges in creating a unified customer journey view and improving accuracy in measurement and reporting by automating self-service across channels, streamlining operations for enhanced efficiency with AI-powered workflows, and enabling seamless collaboration. 
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Date: 1.8.2018

Client

  • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

  • Freshworks EMEA
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