Transform your customer service with real-time, white-glove support

Boost customer loyalty by delivering personalized, premium support using Slack.

In this guide, we’ll explore how you can use Slack as your productivity platform to enable your
agents to:

Accelerate work with automation using no-code workflows

Share and search knowledge to ramp up new agents and empower them to solve
customer issues quickly

Connect and engage with everyone using flexible and secure tools to strengthen
customer relationships

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Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

Slack Technologies Limited

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