Reinventing sales

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organization to find a better way of working— one that combines the best of what was done before with efficient new ways developed during the work-from-home (WFH) period.

To get a better view of the new world of work, we talked to business and sales leaders across industries and countries about what comes next. Five big themes emerged from our discussions (explored in our e-book “Reinventing Work”)—and they apply to just about every organization:

1. Employee engagement needs a digital-first makeover
2. Alignment matters now more than ever
3. Customer-led disruption is forcing rapid CX convergence
4. The ecosystem economy demands a new partner playbook
5. The winners are accelerating work through automation

In this guide, we’ll look at what these themes mean for sales leaders and show how sales organizations at some of the world’s most successful companies are adopting Slack as their digital HQ.