Transform your customer service with real-time, white-glove support

In this guide, we’ll explore how you can use Slack as your productivity platform to enable your agents to:

• Accelerate work with automation using no-code workflows
• Share and search knowledge to ramp up new agents and empower them to solve customer issues quickly
• Connect and engage with everyone using flexible and secure tools to strengthen customer relationships

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Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

Slack Technologies Limited

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