Global Healthcare and Life Sciences Insights Report

Economic uncertainty, rising consumer expectations, and the desire to do more with less is driving healthcare and life sciences (HLS) leaders to invest in digital tools, automation, and AI. While organisations are at different stages of their digitisation journeys, and some sectors are ahead of others, our research demonstrates an understanding among industry leaders that there is a digital imperative — and that those who don’t invest in these technologies risk being left behind.

In this report, Salesforce has surveyed 400 Global industry leaders to discover:

• Industry and sector-specific priorities
• Progress on digital optimisation efforts
• Barriers to work and productivity multipliers