Financial Services Companies Can Streamline Workflows With Iron Mountain Insight^® Essential Edition

As they look to support more remote workers and customers who increasingly demand banking capabilities on mobile devices, many financial services companies find they’re bogged down by workflows that overwhelmingly involve paper.

To streamline workflows and enable new employee and customer experiences, financial services companies need to digitise many documents related to current clients and active accounts, as well as implement a strategy to digitise paper-based processes going forward. Most financial services companies currently operate in a hybrid environment of paper and electronic information, requiring employees to spend precious time searching across a wide range of files in different formats, often stored across several locations.

The process of digitising, storing and making paper documents accessible needs to achieve the highest levels of accuracy and also be completely auditable — with verifiable chain of custody policies and procedures. Data privacy is also critical to ensure compliance with industry regulations, and protect information in all forms from hacks and breaches.