Boost Revenue with Smarter Customer Experience

1 in 3 consumers say they will walk away from a brand they love after just one bad experience. While there is a road to recovery, in most cases, from a bad interaction, customer retention is still cheaper than customer acquisition. As long as the old rule of thumb holds true that acquisition will cost five times more than retention, it’s more than worthwhile to focus on preemptively eliminating bad experiences at the source — the employee experience.

In the eBook, you will learn:

The top five reasons customers stop doing business with a company
Why great customer experience starts with great employee experience
The benefits of a unified AI-First approach

Смотреть электронную книгу

Бесплатное скачивание

Введите свои контактные данные и нажмите кнопку скачивания. Ссылка на скачивание будет отправлена на вашу электронную почту.

By clicking the button below, you consent to B2B Media Group GmbH with its affiliated companies and RingCentral processing and storing your data for marketing purposes, in particular for marketing-related contact by e-mail and telephone.

You can revoke your consent at any time by sending an e-mail to unsubscribe@b2bmg.com (subject: RingCentral). Further information can be found in the Privacy Notice.

Privacy / download conditions:

Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

RingCentral

Поля, отмеченные *, обязательны к заполнению