클라이언트: Kingpin Communications Ltd.
양식: 백서
크기: 722KB
언어: 영어
날짜: 14.10.2024

The Total Economic ImpactOf Sprinklr Service

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

Sprinklr Service’s unified capabilities powered by AI across Self-Service, Contact Center Automation & Intelligence, and Agent Productivity opens a never-before opportunity for the customer service function to be the strategic differentiator for the brand.

A 2024
Forrester Consulting Total Economic Impact study commissioned by Sprinklr reveals the cost savings and business benefits of a cloud-native, digital-first contact center as a service (CCaaS) solution such as Sprinklr Service.

This study will help you better understand the potential financial impact of investing in Sprinklr Service, by aggregating interviews with real Sprinklr customers in the form of a single composite organization.

Key business benefits include:
  • Quantified benefits in the form of contact center agent productivity and financial ROI of 210% over three years
  • Cost reduction of legacy system costs of $799k and training cost reduction of $78k
  • Unquantifiable end-user benefits with the help of unified views, customizable reporting, and more.
무료 다운로드
연락처 정보를 입력하고 다운로드 버튼을 클릭하십시오. 다운로드 링크가 포함된 이메일이 발송됩니다.
By clicking the button below, you consent to B2B Media Group GmbH with its affiliated companies and Kingpin Communications Ltd. processing and storing your data for marketing purposes, in particular for marketing-related contact by e-mail and telephone.

You can revoke your consent at any time by sending an e-mail to unsubscribe@b2bmg.com (subject: Kingpin Communications Ltd.). Further information can be found in the Privacy Notice.

Privacy / download conditions:

Date: 1.8.2018

Client

  • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

  • Kingpin Communications Ltd.
* 표시된 영역은 필수입니다