6th Annual Global Business Travelers Research Report

The latest SAP Concur research surveyed 3,750 business travelers across 24 global markets, exploring business travelers' challenges faced today such as increased travel disruptions, geopolitical concerns, and corporate travel restrictions. It also provides travel managers insights into how travelers perceive critical topics including equal opportunities, sustainability, work-life balance, and artificial intelligence in travel. 

Business Travel is Essential to Career Success – and Most Used to Enjoy It 
A significant majority of business travelers (67%) view business travel as essential to their careers, with 51% also enjoying it. However, the enjoyment is tempered by reduced flexibility, experienced by 91% of travelers over the past year. 

 
Employee vs. Company Expectations
Compounding these issues is an increasing gap growing between employee expectations and company priorities, as evidenced by 92% of travelers willing to decline trips due to concerns about safety, social issues, environmental impact, or work-life balance. So, it may come to now surprise that 36% of travel managers cite managing conflicting expectations between travelers and the company as a key challenge anticipated in the coming year.

Amid these challenges, Artificial Intelligence (AI) may offer solutions:

 

In an environment fraught with concerns over business travel safety, costs, and sustainability, both companies and travelers must redefine flexibility and harness it to achieve their respective objectives.  

To learn more, download the full report.