Put AI to work to elevate customer experiences

Streamline the customer experience from start to finish with generative AI. GenAI-powered Now Assist makes it easier than ever for customers to self-solve, empowers your agents to quickly resolve complex cases, and enables field technicians to fix issues on the first visit with work order summarisation.

Read this guide for insights on implementing GenAI for customer service across the enterprise—and learn why leveraging a single platform is the best way to accomplish it.

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