Fix the Returns - Go from problem to profit without compromising the customer experience

Returns don’t have to be a loss. They can be a lever for growth. This guide shows you how to take control of returns and protect your margins while keeping customers happy:

Cut avoidable returns with better product clarity and customer tools
Offer paperless, branded returns that build trust
Simplify the returns process with self-service options
Convert refunds into exchanges or store credits
Use returns data to improve products and foster loyalty

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Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

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nShift

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