10 Essential KPIs for the IT Strategic Planning Process

CIOs are under constant pressure to show that IT investments drive measurable business value—not just operational efficiency. Yet too often, budgeting is treated as an annual exercise instead of a strategic function tied directly to business outcomes.

When IT planning is built around shared business goals—like revenue growth, customer retention, or service improvement—it becomes a true competitive advantage. This guide reveals the essential KPIs that connect IT spend, delivery, and innovation to enterprise strategy.

What You’ll Learn

How to align IT budgeting with business objectives for stronger ROI.
The 10 essential KPIs every IT strategic plan needs—covering financial fundamentals, delivery, innovation, and agility.
How to identify and correct variances between operational and strategic plans.
Why cloud services, Agile adoption, and product delivery metrics are key to proving IT’s value.

Download “10 Essential KPIs for the IT Strategic Planning Process” to learn how leading organizations use data-driven metrics to demonstrate IT’s business impact and make informed budgeting decisions.

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Date: 1.8.2018

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