South‑East Regional Health Authority (Helse Sør‑Øst RHF)

Norway’s regional healthcare organisations operate at an extraordinary scale, with nearly 80,000 employees delivering specialist healthcare services to millions of citizens across complex organisational boundaries. This distributed model creates unique challenges: managing secure access for diverse user groups, eliminating authentication friction that disrupts clinical workflows, and maintaining seamless connectivity across multiple trusts and external partners.

The complexity extends beyond pure scale to encompass federation requirements across organisational boundaries, integration with legacy systems that cannot be easily replaced, and the need for single sign-on solutions that can handle 30,000 peak users. Meanwhile, healthcare IT teams must reduce helpdesk burden and strengthen security through standardised identity protocols that work across diverse application portfolios.