Клієнт: Quadient
Формат: Тематичне дослідження
Розміри: 2,8 МБ
Мова: English
Дата: 02.12.2025
Stroke Association transforms labour-intensive outbound mail management with Quadient Impress Distribute
Nonprofit organisation streamlines labour-intensive outbound mail processes with a cloud-based distribution solution
A national nonprofit supporting stroke survivors relies on a network of hundreds of staff and volunteers to deliver essential guidance, resources and personalised information to individuals on their recovery journey. Alongside in-person visits, the organisation regularly sends tailored letters, guides and informational materials to ensure consistent support.
Previously, these outbound communications were handled manually by a central team. Staff would print and post letters on behalf of field volunteers, while an additional volunteer spent several days each week collating printed pages and preparing envelopes. As outreach activity increased, this manual workflow became increasingly time-consuming and difficult to sustain.
By adopting a cloud-based mail distribution solution, the organisation sought to reduce administrative burden, accelerate delivery, and free staff to focus on mission-critical work.
Access the full case study to see how automation helped this nonprofit improve efficiency and maintain high-quality communication with the communities it serves.
A national nonprofit supporting stroke survivors relies on a network of hundreds of staff and volunteers to deliver essential guidance, resources and personalised information to individuals on their recovery journey. Alongside in-person visits, the organisation regularly sends tailored letters, guides and informational materials to ensure consistent support.
Previously, these outbound communications were handled manually by a central team. Staff would print and post letters on behalf of field volunteers, while an additional volunteer spent several days each week collating printed pages and preparing envelopes. As outreach activity increased, this manual workflow became increasingly time-consuming and difficult to sustain.
By adopting a cloud-based mail distribution solution, the organisation sought to reduce administrative burden, accelerate delivery, and free staff to focus on mission-critical work.
Access the full case study to see how automation helped this nonprofit improve efficiency and maintain high-quality communication with the communities it serves.
