From digital transformation to operational reality in the NHS

The NHS has made remarkable progress when it comes to digital transformation, with electronic patient records (EPRs), digital services for patients, and advanced data capabilities now integral to the way healthcare is delivered. And as AI begins to move from pilot projects into everyday workflows, that transformation is gathering pace. 

This report explores why digital infrastructure has become a defining factor in successful transformation, where hidden risks are building, and how trusts can ensure investment delivers meaningful benefits for both patients and the teams caring for them.