Taking the next steps towards Data-Driven Government: Your roadmap to digital transformation 2.0

The first and most obvious phase of digital transformation, the digitalisation of services, has been a significant success and is ongoing. A truly smart government that is capable of delivering citizen centricity, is eminently achievable, as long as data can be architected in a way that makes it instantly available to all frontline decision-makers, data scientists, policy strategists and application developers.

This next phase of data-driven government could stall unless investment is made in the kind of infrastructure that is designed with future-proofing built in. Your peers agree that Government must make more investment in infrastructure as well as leadership and cultural shift. In fact, in recent research undertaken by Pure Storage, in association with Insight Avenue, IT leaders in central government departments cited the following factors as major hindrances to digitisation of citizen services and process automation.