Big Data
Cloud Computing
Data Center
Hardware
HR, Finance, Marketing
Internet
IT Management
IT-Security
Mobile
Network
Software
Klient: Tata Communications (UK) Ltd
Format: Biała księga
Rozmiar: 1,1 MB
Język: Angielski
Data: 05.05.2020
InstaCC GlobalTM BCP offering: Secure your employees. Serve your customers.
As most offices around the world are being ordered to shutdown, there are hundreds of millions of customers who are reliant even more on customer support and other contact centre-based services in their daily lives. From banks and airlines to health insurers to broadband service providers, every enterprise that touches customers is responding in a war-like manner to keep services alive while assisting and assuring customers.
Keeping contact centre services active at a time when employees can’t travel to their workplaces requires a technology solution that will ensure that lines stay open.