Client: Dell
Format: E-Book
Size: 3 MB
Language: English
Date: 04.02.2021

The Trusted Data Center: Best Practices and Business Results for Organizations Based in Europe

Many mid-market organizations struggle to deliver the data center security and reliability demanded in this highly competitive segment of the market. Both line-of-business and IT stakeholders acknowledge room to improve.

Data center risk has the potential to hurt organizations relative to competitors:

• Outages can disrupt customer service, leading to customer churn or negative reviews.

• Downtime also has direct financial implications. ESG’s research shows the average hourly cost of downtime for surveyed firms in Europe is between €27,000 (median) and €33,000 (mean).

• Compliance violations often have direct financial consequences. For example, a GDPR violation could result in a fine of up to 4% of an organization’s annual revenue.

This eBook is grounded in peer-based primary market research and is intended to highlight the behaviors and performance of organizations based in Europe that lead on the trust data center maturity model.

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