Mitigating Multicloud Complexity With Managed Services Partners

Public cloud adoption is a reality for most enterprises: 65% of North American enterprises have adopted the use of public cloud and it is the preferred deployment for many applications. Today, organizations leverage more than one cloud provider — e.g., multicoloured — with 75% of decision-makers describing their approach as a hybrid, and 66% defining hybrid as a form of multi-cloud. Recent research revealed almost all organizations with a multi-cloud strategy now use multiple clouds for mission-critical applications too — including those that store customer and financial data, drive sales and eCommerce, and deliver customer experience.

For many organizations, the power to leverage different clouds for different applications allows them to optimize capabilities, sourcing, and deployment models according to their business requirements. The tradeoff, however, can be an overwhelmingly complex multi-cloud architecture, with many moving parts that slow decisions and progress. Organizations with multi-cloud strategies (further referred to here as “multi-cloud organizations”) seek to benefit from multi-cloud but without the delays of complexity. They are looking for strategies that will help them overcome or even bypass complexity.

In June 2019, Dell Technologies commissioned Forrester Consulting to evaluate the benefits of reducing the complexity of multi-cloud environments. Forrester conducted an online survey of 405 global decision-makers with responsibility for the multi-cloud environment at their organization to explore this topic. We found multi-cloud deployment is here to stay, but managing the inherent complexity poses a major challenge for organizations looking to realize multi-cloud's full potential.

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