HSC: Liberating client device admin from complexity and cost

Personnel at HCS provide employer education and training services as well as consultancy on social security legislation. To do their work efficiently, they rely on fast access to data and applications through their client devices.

However, HCS found it challenging to provide staff with a modern client refresh experience. The capital costs of replacing all 220 PCs at one time meant they were swapped out in batches every three to five years. As a result, some staff had to work with slower and less reliable machines than their colleagues. What’s more, the process for deploying new machines was time intensive— with IT spending up to 2.5 hours per machine on configuration tasks.

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