Total Economic Impact™ de Slack pour les équipes d’assistance

Slack a chargé Forrester Consulting de conduire une étude de l’impact économique global (Total Economic ImpactTM, TEI) afin d’examiner le retour sur investissement (ROI) potentiel que les entreprises peuvent dégager en déployant Slack dans les équipes d’assistance.

Cette étude a pour but de fournir aux lecteurs un cadre de référence qui leur permet d’évaluer l’impact financier potentiel de Slack sur l’équipe d’assistance d’une entreprise.

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Date: 1.8.2018

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