Meet your customers on the channels they love: Freshworks Customer Service Suite

Tired of juggling customer service tools? Freshworks Customer Service Suite helps you deliver delightful support, with an AI-powered, omnichannel solution. Boost productivity and enhance experiences with AI for self-service, real-time agent assistance, and proactive insights. Engage customers with the broadest channel coverage across chat, social, email, and mobile app channels. Personalise engagements and speed up resolutions with a unified agent workspace that brings together customer interactions and data in one 360 view.

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Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

Freshworks EMEA

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