Meet your customers on the channels they love: Freshworks Customer Service Suite

Tired of juggling customer service tools? Freshworks Customer Service Suite helps you deliver delightful support, with an AI-powered, omnichannel solution. Boost productivity and enhance experiences with AI for self-service, real-time agent assistance, and proactive insights. Engage customers with the broadest channel coverage across chat, social, email, and mobile app channels. Personalise engagements and speed up resolutions with a unified agent workspace that brings together customer interactions and data in one 360 view.