Upgrade your ITSM with people-first AI: A refreshingly simple solution to free IT teams from manual processes – and unlock real business value

Overwhelming complexity in ITSM is wasting your valuable time. That’s why we created our powerful, scalable, AI-powered platform, for enterprise-grade automations and extensibility.

IT today is characterized by high pressure, personnel shortages, financial constraints and legacy tools. Support teams often handle 100+ applications and 5,000 tickets monthly. And while users want experiences that delight as well as deliver, executives need to see proven business value.

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Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

Freshworks GmbH

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