Digital transformation: A best practices report

Digital transformation is about harnessing the potential of technology to achieve real organisational benefits. Whether the aim is to transform the entire organisation or just one department, a digital initiative can have a profoundly positive effect. For many organisations, digital initiatives fail because they focus on the technology and neglect other aspects that are crucial for success. In fact, technology and tools are but a small part of the journey. At its core, a successful digital transformation project primarily relies on the people, processes and organisational culture that sit behind it.