Client: Tata Communications (UK) Ltd
Format: Whitepaper
Size: 1.1 MB
Language: English
Date: 05.05.2020

InstaCC GlobalTM BCP offering: Secure your employees. Serve your customers.

As most offices around the world are being ordered to shutdown, there are hundreds of millions of customers who are reliant even more on customer support and other contact centre-based services in their daily lives. From banks and airlines to health insurers to broadband service providers, every enterprise that touches customers is responding in a war-like manner to keep services alive while assisting and assuring customers.

Keeping contact centre services active at a time when employees can’t travel to their workplaces requires a technology solution that will ensure that lines stay open.

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Date: 1.8.2018

Client

  • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

  • Tata Communications (UK) Ltd
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