A Public Sector Guide to Getting More From IT

The Covid-19 global pandemic has had a huge impact on organisations of every size and in every sector, but some have found it easier to adapt than others. Where many established corporates and streamlined start- ups have found the resources to be flexible enough to adapt their business model and their working processes overnight, public sector bodies in government and education have faced different challenges. Inertia, limited resources and inflexible, legacy IT systems have made it difficult to meet the demands of the crisis and continue delivering the services that their citizens and students need. Yet those that have adapted now have an opportunity to use what they have learnt and implemented to transform their organisations in profound and lasting ways.

To understand how education and government organisations across EMEA have met the challenges of Covid-19 and get in front of the potential long-term effects, IDG surveyed over 500 UK and European IT professionals working in education and local government. Those in education had to work in primary, secondary, or higher education, while those in government had to work in a town, district, or county level body serving between 20,000 and 70,000 residents.

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