Whitepaper
Title
Client
Date
The Cost of Digital Downtime

In today’s digitally disrupted world, slow is the new down. The average consumer spends over 10 hours ...
PagerDuty Ltd.
2018-08-14
The PagerDuty Post-Mortem Handbook

Our internal incident response documentation is something we’ve built up over the last few years as we...
PagerDuty Ltd.
2018-08-14
The On-Call Survival Guide - Best Practices for Being On-Call

Our internal incident response documentation is something we’ve built up over the last few years as we...
PagerDuty Ltd.
2018-08-14
DevOps for the Enterprise

Nearly half of enterprises have already begun adopting DevOps, and most of the remainder have plans to...
PagerDuty Ltd.
2018-08-14
Data-Driven DevOps

If you’re an IT manager, you know the power of good data. It’s the lifeblood of complex systems. The q...
PagerDuty Ltd.
2018-08-14
6 Tips for building a thriving help center

Customers are more technically savvy than ever and have come to prefer the DIY approach to solving the...
Zendesk UK Limited
2018-08-14
Your guide to omnichannel support

Your door is always open, regardless of your business or support hours. Today’s customers ask question...
Zendesk UK Limited
2018-08-14
Scale your business with Self-service

The start of a new chapter of your business, whether you're moving upmarket or adding products and fea...
Zendesk UK Limited
2018-08-14
Cultivating customer loyalty by supporting choice making

Every customer likes to choose from a wide array of options, right? Well, maybe not. Behavioural scien...
Zendesk UK Limited
2018-08-14