Modern governments across Europe must orchestrate an evolving array of services and functions required to support millions of people, often with a pressure to “do more with less” and under the glar...

Transitioning to citizen-centric service delivery, Brexit planning, implementing new digital services and adopting an evidence-based policy development are all transformational undertakings for the...

Across government, phase one of digital transformation has made real progress. But what are the challenges up ahead, and how can you overcome them for future success? Let’s look at what the num...

The first and most obvious phase of digital transformation, the digitalisation of services, has been a significant success and is ongoing. A truly smart government that is capable of delivering cit...

Although governments across Europe may differ in their ideologies, statutes and constitution – there are common threads that unite us all are facing pressures to “do more with less” under a public ...

With increasing regulations across the globe aimed at protecting personal data and ensuring information is appropriately secured and managed, it is vital to have control of your content and process...