Client: Freshworks EMEA
Format: Studiu de caz
Dimensiune: 3,14 MB
Limbă: Engleză
Dată: 31.05.2023

Trainline engineers a seamless customer support with Freshdeck and Freshchat

After implementing Freshworks suite of solutions, Trainline has noted improvements in their business fueled by various capabilities of the Freshworks eco system.

These include:

  • Increased customer satisfaction

  • Higher deflection to bots

  • Better tracking on the ticket journey

  • Faster onboarding for agents.

    •

    Vedeți studiul de caz
    Descărcare gratuită
    Introduceți informațiile dvs. de contact și faceți clic pe butonul de descărcare. Veți primi un e-mail cu linkul de descărcare.
    By clicking the button below, you consent to B2B Media Group GmbH with its affiliated companies and Freshworks EMEA processing and storing your data for marketing purposes, in particular for marketing-related contact by e-mail and telephone.

    You can revoke your consent at any time by sending an e-mail to unsubscribe@b2bmg.com (subject: Freshworks EMEA). Further information can be found in the Privacy Notice.

    Privacy / download conditions:

    Date: 1.8.2018

    Client

    • B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

    Partner

    • Freshworks EMEA
    Câmpurile marcate cu * sunt obligatorii