State of Service - Insights from over 5,500 customer service professionals worldwide on support in the AI era

For the sixth edition of the “State of Service” report, Salesforce surveyed over 5,500 service professionals worldwide to discover:

How service organizations are adapting to rising customer expectations
Which metrics and channels are most important to high-performing service leaders
How artificial intelligence (AI) is reshaping roles and operations

Zobraziť bielu knihu

Na stiahnutie zadarmo

Zadajte svoje kontaktné údaje a kliknite na tlačidlo na stiahnutie. Dostanete e-mail s odkazom na stiahnutie.

Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at any time. Privacy Policy

By submitting this form, you agree to have your contact information, including email, passed on to Salesforce for the purpose of following up on your interests

Privacy / download conditions:

Date: 1.8.2018

Client

B2B Media Group GmbH, Bahnhofstraße 5, 91245 Simmelsdorf (B2B MG)

Partner

Salesforce.com EMEA Ltd

Polia označené * sú povinné