Eine IDC-Studie zeigt, dass Umgebungen für die Anwendungsbereitstellung immer komplexer werden. Erschwerend kommt hinzu, dass es immer mehr Umgebungen und Plattformen gibt, die auf einfachere Servi...

If you’re like most IT leaders, you might find yourself in the middle of a digital transformation as you seek to use cloud for workloads like development, testing or application deployments. But...

Many enterprises began their cloud journeys by migrating customer-facing applications and adopting cloud-native applications. This approach makes sense since the first workloads moved to the cloud ...

In diesem How-to-Guide erfahren Sie, welche Faktoren guten Kundenservice auszeichnen. Zudem zeigen wir anhand aktueller Umfragen, warum der Einsatz von Messenger-Diensten für die Kundenkommunikati...

In this “how to” guide you will learn which factors define good customer service. Additionally, we leverage real-time, relevant market data that proves the use of messenger services is critical for...

Creating digital experiences that put employees first is no small task. From being able to find the right information at the right time, to collaborating with peers, to taking action in the moment,...

The industry is moving fast, and all signs point to a growing trend in cloud-native technologies that boost enterprise agility, experimentation, and innovation in response to a rapidly changing bus...

CIO expectations for artificial intelligence are high, but success in this arena has proven elusive for most. In this executive brief, we explore the enthusiasm for AI—specifically machine learning...

The average tenure of a CIO in large organizations is short and it’s a challenge to make a significant impact during that time. What can CIOs expect to accomplish in that period of time and what ch...

Unternehmen und Organisationen werden seit Jahren trotz aufwändiger IT-Sicherheitsmaßnahmen regelmäßig Opfer von Cyber-Angriffen. Die Digitalisierung vergrößert Ihre Angriffsfläche für Cyber-Krimi...